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  1. 1
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    Biblioteca Práctica de Negocios (Administración Moderna)

    Published 1992
    “…McGraw-Hill…”
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  2. 2
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    Servicio al Cliente: clientes para siempre

    Published 1994
    “…McGraw-Hill…”
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  3. 3
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    Investigación de mercados

    Published 1994
    “…McGraw-Hill…”
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  4. 4
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    Administración de Operaciones /

    Published 1992
    “…McGraw - Hill…”
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  5. 5
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    Administración de personal y recursos humanos /

    Published 1992
    “…McGraw - Hill…”
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  6. 6
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    Administración Financiera /

    Published 1992
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  7. 7
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    Contabilidad /

    Published 1992
    “…McGraw - Hill…”
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  8. 8
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    Economía /

    Published 1992
    “…McGraw - Hill…”
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  9. 9
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    Mercadotecnia /

    Published 1992
    “…McGraw - Hill…”
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  10. 10
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    Informática /

    Published 1992
    “…McGraw - Hill…”
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  11. 11
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    Servicio al cliente: 50 reglas para mantener contentos a los clientes by Poppe, fred C.

    Published 1994
    “…McGraw-Hill…”
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  12. 12
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    Biblioteca práctica de negocios (Administración de operaciones)

    Published 1994
    “…McGraw-Hill…”
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  13. 13
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    Biblioteca práctica de negocios (Administración de personal y recursos humano

    Published 1994
    “…McGraw-Hill…”
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  14. 14
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    Biblioteca práctica de negocios (Administración Financiera)

    Published 1994
    “…McGraw-Hill…”
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  15. 15
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    Biblioteca práctica de negocios (Contabilidad)

    Published 1994
    “…McGraw-Hill…”
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  16. 16
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    Biblioteca práctica de negocios (Economía)

    Published 1994
    “…McGraw-Hill…”
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  17. 17
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    Biblioteca práctica de negocios (Mercadotecnia)

    Published 1994
    “…McGraw-Hill…”
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  18. 18
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    Biblioteca práctica de negocios (Informatica)

    Published 1994
    “…McGraw-Hill…”
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  19. 19
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    Calidad total: para juntas y reuniones, preparación, conducción y seguimiento

    Published 1994
    “…McGraw-Hill…”
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  20. 20
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    Calidad total: como gerenciar la transformación hacia la calidad total

    Published 1994
    “…McGraw-Hill…”
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