Cita APA (7a ed.)
Redbooks, I. Service Level Management Using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager. I B M.
Cita Chicago Style (17a ed.)
Redbooks, IBM. Service Level Management Using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager. US: I B M.
Cita MLA (9a ed.)
Redbooks, IBM. Service Level Management Using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager. I B M.
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