Tohutoro APA (7th ed.)
Amorim, P., Eng-Larsson, F., & Rooderkerk, R. P. (Sep 2025). Navigating online order fulfillment failures: Impacts on future customer behavior and the role of retailer mitigation. Journal of Retailing. https://doi.org/10.1016/j.jretai.2025.04.008
Tohutoru Kātū Chicago (17th ed.)
Amorim, Pedro, Fredrik Eng-Larsson, me Robert P. Rooderkerk. "Navigating Online Order Fulfillment Failures: Impacts on Future Customer Behavior and the Role of Retailer Mitigation." Journal of Retailing Sep 2025. https://doi.org/10.1016/j.jretai.2025.04.008.
Tohutoro MLA (9th ed.)
Amorim, Pedro, et al. "Navigating Online Order Fulfillment Failures: Impacts on Future Customer Behavior and the Role of Retailer Mitigation." Journal of Retailing, Sep 2025, https://doi.org/10.1016/j.jretai.2025.04.008.
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