Murphy, H. A., & Hildebrandt, H. W. (1988). Effective business communications (5th. ed.). McGraw-Hill Book.
Cita Chicago Style (17a ed.)Murphy, Herta A., y Herbert W. Hildebrandt. Effective Business Communications. 5th. ed. New York: McGraw-Hill Book, 1988.
Cita MLA (9a ed.)Murphy, Herta A., y Herbert W. Hildebrandt. Effective Business Communications. 5th. ed. McGraw-Hill Book, 1988.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.