Direcciòn de servicio: la otra calidad. / Tomo 2.

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Bibliographic Details
Main Author:	Ginebra, Joan
Format:	Unknown
Language:	Spanish
Published:	Colombia ; McGraw - Hill , 1991.
Edition:	1a. ed.
Series:	Servicio al cliente.
Subjects:	ADMINISTRACIÒN > RELACIONES CON LOS CLIENTES.
Online Access:	View in OPAC
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Holdings details from Biblioteca Facultad Multidisciplinaria de Occidente
Call Number:	658.812 G492d 1a.ed 1991
Copy Tomo 2	On Shelf