Call Centers en la estrategia de servicio al cliente /

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Bibliographic Details
Main Author: Hernández Batres, Patricia
Other Authors: Zarzar Safié, Florence Linda (coautor), Laínez, Edgar Mauricio (asesor)
Format: Thesis Book
Language:Spanish
Published: San Salvador : Universidad Centroamericana José Simeón Cañas, 2000
Online Access:View in OPAC
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Description
Item Description:384
.Anexos
Physical Description:38 h.