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Our boss is a good boss! : Cross-level effects of transformational leadership on work engagement in service jobs /

In service work, emotional demands are important due to their effects on social interactions with customers, patients, pupils, etc. The purpose of this study is to examine how emotional demands and leadership are related to engagement of the team members. The sample consists of 1,079 employees neste...

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Bibliographic Details
Main Author:	Martínez, Isabel M. (autor.)
Other Authors:	Salanova, Marisa (autor.), Cruz Ortiz, Valeria (autor.)
Format:	Article
Language:	English
Published:	Madrid : Colegio Oficial de Psicólogos de Madrid, 2020.
Subjects:	Demandas emocionales. Liderazgo. Artículos electrónicos.
Online Access:	https://biblioteca.ues.edu.sv/acceso/elibro/?url=https%3A%2F%2Felibro.net%2Fereader%2Fbiblioues/136325 View in OPAC
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