APA način citiranja (7. izdanje)
Sturdy, G. R. (2012). Customer relationship management using business intelligence. Cambridge Scholars Pub..
Čikaški stil citiranja (17. izdanje)
Sturdy, Graham R. Customer Relationship Management Using Business Intelligence. Newcastle upon Tyne: Cambridge Scholars Pub., 2012.
MLA način citiranja (9. izdanje)
Sturdy, Graham R. Customer Relationship Management Using Business Intelligence. Cambridge Scholars Pub., 2012.
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