Cita APA (7a ed.)

Knowledge and Process Management (formerly Business Change and Re-engineering).

Cita Chicago Style (17a ed.)

Knowledge and Process Management (formerly Business Change and Re-engineering).

Cita MLA (9a ed.)

Knowledge and Process Management (formerly Business Change and Re-engineering).

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.