APA-referens (7:e uppl.)
(2006). Business Process Management II: Air Products Case Study. American Productivity & Quality Center (APQC).
Chicago-referens (17:e uppl.)
Business Process Management II: Air Products Case Study. American Productivity & Quality Center (APQC), 2006.
MLA-referens (9:e uppl.)
Business Process Management II: Air Products Case Study. American Productivity & Quality Center (APQC), 2006.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.