Cita APA (7a ed.)
(2006). Calculating & Reporting Customer Profitability: Wachovia Case Study. American Productivity & Quality Center (APQC).
Cita Chicago Style (17a ed.)
Calculating & Reporting Customer Profitability: Wachovia Case Study. American Productivity & Quality Center (APQC), 2006.
Cita MLA (9a ed.)
Calculating & Reporting Customer Profitability: Wachovia Case Study. American Productivity & Quality Center (APQC), 2006.
Precaución: Estas citas no son 100% exactas.