Cita APA (7a ed.)

Robert H. Smith School of Business. Center for Excellence in Service. (1998). Journal of service research: JSR. Sage Publications.

Cita Chicago Style (17a ed.)

Robert H. Smith School of Business. Center for Excellence in Service. Journal of Service Research: JSR. Thousand Oaks, CA: Sage Publications, 1998.

Cita MLA (9a ed.)

Robert H. Smith School of Business. Center for Excellence in Service. Journal of Service Research: JSR. Sage Publications, 1998.