Robert H. Smith School of Business. Center for Excellence in Service. (1998). Journal of service research: JSR. Sage Publications.
Cita Chicago Style (17a ed.)Robert H. Smith School of Business. Center for Excellence in Service. Journal of Service Research: JSR. Thousand Oaks, CA: Sage Publications, 1998.
Cita MLA (9a ed.)Robert H. Smith School of Business. Center for Excellence in Service. Journal of Service Research: JSR. Sage Publications, 1998.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.