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  1. 1
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    Como gerenciar la calidad total : estrategias y técnicas / by Lock, Dennis

    Published 1991
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  2. 2
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    Normas en la industria de los servicios ISO 9000 - ISO 14000 by Rothery, Brian

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  3. 3
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    Normas en la industria de los servicios ISO 9000 - ISO 14000 / by Rothery, Brian

    Published 1998
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