Search Results - Horovitz, Jacques

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  1. 1
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    Los siete secretos del servicio al cliente / by Horovitz, Jacques

    Published 2000
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  2. 2
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    La satisfacción total del cliente / by Horovitz , Jacques

    Published 1993
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  3. 3
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    La calidad del servicio. / by Horovitz, Jacques

    Published 1991
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  4. 4
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    La satisfacciòn total del cliente. La estrategia de 25 compañìas europeas lìderes en calidad de servicio. / by Horovitz, Jacques

    Published 1993
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