Managing Risk Areas in Software Developm Offshoring: A CMMI Level 5 Case

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Gepubliceerd in:JITTA : Journal of Information Technology Theory and Application vol. 16, no. 1 (Apr 2015), p. 5-23
Hoofdauteur: Persson, John Stouby
Andere auteurs: Schlichter, Bjarne Rerup
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Association for Information Systems
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100 1 |a Persson, John Stouby 
245 1 |a Managing Risk Areas in Software Developm Offshoring: A CMMI Level 5 Case 
260 |b Association for Information Systems  |c Apr 2015 
513 |a Feature 
520 3 |a Software companies are increasingly offshoring development to countries with high expertise at lower cost. Offshoring involves particular risk areas that, if ignored, increase the likelihood of failure. However, the offshoring client's maturity level may influence the management of these risk areas. Against this backdrop, we present an interpretive case study on how managers perceive and mitigate the risk areas in software development offshoring with a mature capability maturity model integration (CMMI) level 5 software company as the client. We found that managers perceived and mitigated most of the offshoring risk areas in accordance with the findings of previous research. However, the risk area of task distribution was a notable exception. In this case, managers perceived high task uncertainty, equivocality, and coupling across sites as risk mitigation rather than risk taking. The paper discusses how and why managers perceived and mitigated the risk areas in this way and the implications for theory and practice in software development offshoring. 
653 |a Studies 
653 |a Software services 
653 |a Systems development 
653 |a Risk management 
653 |a Outsourcing 
653 |a Knowledge management 
653 |a Software industry 
653 |a Perceptions 
653 |a Success 
653 |a Case studies 
653 |a Certification 
653 |a Software development 
653 |a Offshore 
700 1 |a Schlichter, Bjarne Rerup 
773 0 |t JITTA : Journal of Information Technology Theory and Application  |g vol. 16, no. 1 (Apr 2015), p. 5-23 
786 0 |d ProQuest  |t ABI/INFORM Global 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/1693330445/abstract/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text  |u https://www.proquest.com/docview/1693330445/fulltext/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/1693330445/fulltextPDF/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch