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Linking Data to Decision-Making: Applying Qualitative Data Analysis Methods and Software to Identify Mechanisms for Using Outcomes Data

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Udgivet i:The Journal of Behavioral Health Services & Research vol. 34, no. 4 (Oct 2007), p. 459
Hovedforfatter: Patel, Vaishali N
Andre forfattere: Riley, Anne W
Udgivet:
Springer Nature B.V.
Fag:
Adolescent
Child
Child Behavior Disorders > therapy
Child, Preschool
Decision Making, Computer-Assisted
Decision Support Techniques
Female
Foster Home Care > methods
Foster Home Care > organization & administration
Health Facility Administrators
Humans
Infant
Interviews as Topic
Male
Maryland
Observation
Organizational Case Studies
Outcome Assessment (Health Care) > methods
Qualitative Research
Quality Assurance, Health Care > methods
Residential Treatment > methods
Residential Treatment > organization & administration
Studies
Decision making
Child care
Data analysis
Staff
Quality management
Software
Case studies
Home health care
Foster care
Grounded theory
Data collection
Management
Data quality
Medical decision making
Treatment programs
Online adgang:Citation/Abstract
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Resumen:A multiple case study was conducted to examine how staff in child out-of-home care programs used data from an Outcomes Management System (OMS) and other sources to inform decision-making. Data collection consisted of thirty-seven semi-structured interviews with clinicians, managers, and directors from two treatment foster care programs and two residential treatment centers, and individuals involved with developing the OMS; and observations of clinical and quality management meetings. Case study and grounded theory methodology guided analyses. The application of qualitative data analysis software is described. Results show that although staff rarely used data from the OMS, they did rely on other sources of systematically collected information to inform clinical, quality management, and program decisions. Analyses of how staff used these data suggest that improving the utility of OMS will involve encouraging staff to participate in data-based decision-making, and designing and implementing OMS in a manner that reflects how decision-making processes operate. [PUBLICATION ABSTRACT]   A multiple case study was conducted to examine how staff in child out-of-home care programs used data from an Outcomes Management System (OMS) and other sources to inform decision-making. Data collection consisted of thirty-seven semi-structured interviews with clinicians, managers, and directors from two treatment foster care programs and two residential treatment centers, and individuals involved with developing the OMS; and observations of clinical and quality management meetings. Case study and grounded theory methodology guided analyses. The application of qualitative data analysis software is described. Results show that although staff rarely used data from the OMS, they did rely on other sources of systematically collected information to inform clinical, quality management, and program decisions. Analyses of how staff used these data suggest that improving the utility of OMS will involve encouraging staff to participate in data-based decision-making, and designing and implementing OMS in a manner that reflects how decision-making processes operate.
ISSN:1094-3412
1556-3308
0092-8623
DOI:10.1007/s11414-007-9064-4
Fuente:ABI/INFORM Global