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Re-engineering the usability-testing process for live multimedia systems

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Publicado en:Journal of Enterprise Information Management vol. 19, no. 1/2 (2006), p. 223-233
Autor principal: Georgievski, M
Otros Autores: Sharda, N
Publicado:
Emerald Group Publishing Limited
Materias:
Comparative studies
Multimedia computer applications
Interactive computer systems
Systems development
Testing
User interface
Test systems
Software
Computers
Computer science
Multimedia
Experiments
Printed materials
Questionnaires
Taxonomy
Data collection
Usability testing
Research & development > R&D
Monitoring systems
Websites
Laboratories
International standards
Comparative analysis
Tests
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Resumen:This paper seeks to present a comparative study of the traditional usability-testing process and the re-engineered usability-testing process for live multimedia systems. The paper provides an overview of current usability-testing techniques and usability laboratory configurations, and identifies some gaps in the traditional usability-testing approach. Traditional usability-testing procedures are suitable for testing systems in the static environment but prove to be sub-optimal in testing systems for dynamic (real-time) environments.
ISSN:1741-0398
1758-7409
0953-2137
0957-6053
DOI:10.1108/17410390610645094
Fuente:ABI/INFORM Global