E-business Learning Tool for Online Banking Based on BPM (Business Process Management)

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Publié dans:The International Scientific Conference eLearning and Software for Education vol. 1 (2019), p. 350
Auteur principal: Rădescu, Radu
Autres auteurs: Ardelean, Tudor
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"Carol I" National Defence University
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024 7 |a 10.12753/2066-026X-19-047  |2 doi 
035 |a 2213791333 
045 2 |b d20190101  |b d20191231 
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100 1 |a Rădescu, Radu 
245 1 |a E-business Learning Tool for Online Banking Based on BPM (Business Process Management) 
260 |b "Carol I" National Defence University  |c 2019 
513 |a Conference Proceedings 
520 3 |a The purpose of this paper is to develop a learning application for the management of banking processes and related databases, which can be used to model the business processes specific to the educational field in finance and banking (e-banking). The application has a general character and can be used to implement any kind of business process in the online learning environment. As a motivation, the present work was born out of the need to improve the classical way of learning, by calling on the modeling and execution of e-banking specific processes through BPM. Thus, a structure that uses generic data types defining process-specific entities is a solution to improve how e-business processes are developed in order to make learning easier. In this respect, all processes modeled in an e-banking business learning platform have common structural components, while being differently parameterized according to each process. The technical analysis period is thus reduced, providing a permanent overview of existing processes. The structure designed accordingly is tested through a web application that connects to a database. The developed application is therefore a generic business process management learning tool, exemplified for e-banking processes, assumed by a case study: providing a bank credit to a client. The aim of the paper is to develop the most efficient software product for ebanking, thus generating a generic platform for assimilation of any type of process flow. The system architecture modularizes the entire project in four levels to ensure a clearest logical separation. In addition, three software development templates have been used to make the work of the developer easier and to make the learning product as efficient as possible. The business necessity of the present work is customized in the goal of fluidization and dynamism applied in solving any defined process. Thus, in the case study approached, the client applying for a credit goes through the necessary steps in a shorter time, and the cost of analyzing his/her file by the bank is smaller because it automates many portions of the whole process, the involvement of the human factor being importantly reduced. Hence, compared to the conventional version, the corresponding learning process is much simplified and easier to assimilate. The resulting learning application for banking-specific e-business processes is able to manage any type of processes and modify these processes through the developed BPMN interface. The original contributions of the paper are: theoretical and practical design of the e-business learning platform database, developing the web application in ASP.NET along with the related front-end technologies (HTML5, CSS3, and JavaScript, modeling and implementing as a case study the process of learning the flows of a banking process that highlights the concepts defined by the BPM methodology. 
653 |a Software 
653 |a Cost analysis 
653 |a Applications programs 
653 |a Modelling 
653 |a Business process management 
653 |a School environment 
653 |a Online instruction 
653 |a Design 
653 |a Structured Query Language-SQL 
653 |a Motivation 
653 |a Distance learning 
653 |a HyperText Markup Language 
653 |a Electronic commerce 
653 |a Fluidizing 
653 |a Software development 
653 |a Computer architecture 
653 |a Databases 
653 |a Automation 
653 |a Electronic banking 
653 |a Banking 
653 |a Learning Processes 
653 |a Electronic Learning 
653 |a Educational Environment 
653 |a Learning Activities 
653 |a Organizational Objectives 
653 |a Architecture 
653 |a Syntax 
653 |a Computer Oriented Programs 
700 1 |a Ardelean, Tudor 
773 0 |t The International Scientific Conference eLearning and Software for Education  |g vol. 1 (2019), p. 350 
786 0 |d ProQuest  |t Education Database 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/2213791333/abstract/embedded/ZKJTFFSVAI7CB62C?source=fedsrch 
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856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/2213791333/fulltextPDF/embedded/ZKJTFFSVAI7CB62C?source=fedsrch