Does building traffic affect circulation, OPAC searching, or reference desk activity?

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Dades bibliogràfiques
Publicat a:	Library Computing vol. 18, no. 4 (1999), p. 327-333
Autor principal:	Banks, Julie
Publicat:	Emerald Group Publishing Limited
Matèries:	United States > US Libraries Internet Effects Statistical analysis Studies Management decisions Library management User services Academic libraries Reserve collections Interlibrary loans Librarians Reference services Distance Education Educational Technology Literature Reviews Library Services Computers Online Catalogs Library Administration Reading Assignments Numbers Library Facilities Nontraditional Education Library Personnel Information Services
Accés en línia:	Citation/Abstract Full Text + Graphics Full Text - PDF
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Descripció
Resum:	Library literature suggests that the Internet has profoundly affected traditional academic library operations over the past several years. To validate whether this trend holds at a mid-size academic library and to verify whether building traffic can be used as a model for predicting service intensity, correlations were run on traffic and three variables - circulation, OPAC searching, and reference desk activity. The results show that there is a strong relationship between traffic and these key functions, suggesting that library traffic can be a useful tool for library management to employ in gauging the overall, in-house use of the library. This provides a mechanism for administrators to address personnel and budgetary needs as well as a means for identifying the core number of staff needed so that the library can maintain an effective level of service.
ISSN:	1527-1161 0278-2634 0742-5759
Font:	ABI/INFORM Global