The Multilingual Workplace Realities of Polish Truckers: A Case Study in the Netherlands

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Publicado en:Multilingua: Journal of Cross-Cultural and Interlanguage Communication vol. 40, no. 5 (2021), p. 589
Autor principal: Dijkstra, Bianca E.
Otros Autores: Coler, Matt, Redeker, Gisela
Publicado:
De Gruyter Mouton
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LEADER 00000nab a2200000uu 4500
001 2580860126
003 UK-CbPIL
022 |a 0167-8507 
024 7 |a 10.1515/multi-2020-0038  |2 doi 
035 |a 2580860126 
045 2 |b d20210101  |b d20211231 
084 |a EJ1307887 
100 1 |a Dijkstra, Bianca E. 
245 1 |a The Multilingual Workplace Realities of Polish Truckers: A Case Study in the Netherlands 
260 |b De Gruyter Mouton  |c 2021 
513 |a Report Article 
520 3 |a Although international truckers are essential to the European supply chain, we know little about how they deal with their frequent multilingual workplace interactions. This paper examines the effects of participants' Individual Multilingual Repertoires (Pitzl, Marie-Luise. 2016. World Englishes and creative idioms in English as a lingua franca. "World Englishes" 35(2). 293-309. https://doi.org/10.1111/weng.12196) on their behavior and attitude toward multilingual interactions. Five Polish truckers and six Dutch logistics professionals were observed and interviewed. An ethnographic case study approach allowed us to consider interactions from multiple perspectives. Findings from the study reveal that some, but not all, Polish truckers struggle to interact in the most common lingua francas in the Netherlands: English and German. We show that some of the Dutch logistics professionals have a low opinion of foreign drivers' linguistic abilities, which impairs the potential to find shared multilingual resources, and ultimately to improve communication skills. Results of the study contribute to an understanding of the dynamics of multilingual interactions in the workplace. Practical suggestions for logistics professionals and future research are identified. 
651 4 |a Netherlands 
653 |a Multilingualism 
653 |a Work Environment 
653 |a Indo European Languages 
653 |a Polish 
653 |a English (Second Language) 
653 |a German 
653 |a Ethnography 
653 |a Case Studies 
653 |a Motor Vehicles 
653 |a Employees 
653 |a Intercultural Communication 
653 |a Second Languages 
653 |a Language Skills 
653 |a Language Attitudes 
653 |a Foreign Countries 
653 |a Language Proficiency 
653 |a Communication Skills 
653 |a Professional Personnel 
653 |a Barriers 
653 |a Profiles 
653 |a Sociolinguistics 
700 1 |a Coler, Matt 
700 1 |a Redeker, Gisela 
773 0 |t Multilingua: Journal of Cross-Cultural and Interlanguage Communication  |g vol. 40, no. 5 (2021), p. 589 
786 0 |d ProQuest  |t ERIC 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/2580860126/abstract/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch