Digitalisation and internationalisation in SMEs: a systematic review and research agenda

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Publicado no:Journal of Enterprise Information Management vol. 37, no. 5 (2024), p. 1418-1457
Autor principal: Bargoni, Augusto
Outros Autores: Ferraris, Alberto, Vilamová, Šárka, Wan Mohd Hirwani Wan Hussain
Publicado em:
Emerald Group Publishing Limited
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100 1 |a Bargoni, Augusto  |u Department of Management, University of Turin, Turin, Italy; European Centre for Business Research, Pan-European University, Prague, Czech Republic 
245 1 |a Digitalisation and internationalisation in SMEs: a systematic review and research agenda 
260 |b Emerald Group Publishing Limited  |c 2024 
513 |a Journal Article 
520 3 |a PurposeThe purpose of this paper is to provide an integrative picture of the state of the art of the literature on digitalisation of small and medium-sized enterprises (SMEs) as an enabler for their internationalisation process and as a comprehensive view of the specific domains impacted by digital technologies as well as their repercussions on the international outreach.Design/methodology/approachA systematic review which leverages a descriptive analysis of extant literature and an axial coding technique has been conducted to shed light on the current knowledge and to identify primary research areas and future research lines.FindingsThe research indicates that digitalisation impacts the internationalisation of SMEs in three specific domains: (1) internationalisation through the adoption of information and communication technologies (ICT) technologies and e-commerce platforms; (2) international expansion through the digitalisation of value chain activities and (3) international outreach through knowledge acquisition on digital platforms.Originality/valueThe value of this study is threefold. First, the authors attempt to systematically review the literature on SMEs digitalisation and internationalisation and provide a holistic perspective on the intertwining of these two research streams. Second, the authors propose a novel conceptualisation on the dimensions of SMEs digitalisation as enablers to internationalisation. Third, the authors put forward promising future lines of research.Highlights Digitalisation represents a pivotal strategy that allows companies to build new strategic capabilities and is a propeller for SMEs internationalisation.Through e-commerce, SMEs could compete at the same level of multinational companies but enduring lower costs of expansion.Digital platforms allow SMEs to enhance the learning processes about international markets through an immediate access to relevant information.Digital entrepreneurship has enabled SMEs to develop new configurations of value chain activities, evolving their business model or reaching new markets.SMEs are changing the “business as usual” paradigm offering digital tools to build modular architectures that are scalable and agile in their evolution ability. 
653 |a Small business 
653 |a Entrepreneurship 
653 |a Technology adoption 
653 |a Value engineering 
653 |a Computer platforms 
653 |a State-of-the-art reviews 
653 |a Knowledge acquisition 
653 |a Business models 
653 |a Value chain 
653 |a Multinational corporations 
653 |a Digitization 
653 |a Electronic commerce 
653 |a Globalization 
653 |a Systematic review 
653 |a Digital technology 
653 |a International markets 
653 |a Literature reviews 
653 |a Research 
653 |a Markets 
653 |a Companies 
653 |a Learning processes 
653 |a Outreach programs 
653 |a Trade 
653 |a Literary criticism 
653 |a Information technology 
653 |a Adoption of innovations 
653 |a Internet 
653 |a Literature 
653 |a Novels 
653 |a Communications technology 
653 |a Business 
653 |a Writers 
700 1 |a Ferraris, Alberto  |u Department of Management, University of Turin, Turin, Italy; Graduate School of Economics and Management, Ural Federal University named after the first President of Russia B N Yeltsin, Ekaterinburg, Russia 
700 1 |a Vilamová, Šárka  |u Department of Industrial Systems Management, Faculty of Materials Science and Technology, VSB – Technical University of Ostrava, Ostrava, Czech Republic 
700 1 |a Wan Mohd Hirwani Wan Hussain  |u Graduate School of Business, Universiti Kebangsaan Malaysia, Bangi, Malaysia 
773 0 |t Journal of Enterprise Information Management  |g vol. 37, no. 5 (2024), p. 1418-1457 
786 0 |d ProQuest  |t ABI/INFORM Global 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/3102053145/abstract/embedded/L8HZQI7Z43R0LA5T?source=fedsrch 
856 4 0 |3 Full Text  |u https://www.proquest.com/docview/3102053145/fulltext/embedded/L8HZQI7Z43R0LA5T?source=fedsrch 
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