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Who benefits from virtual collaboration? The interplay of team member expertness and Big Five personality traits

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Publicado en:Humanities & Social Sciences Communications vol. 11, no. 1 (Dec 2024), p. 1212
Autor principal: Zhu, Mengxiao
Otros Autores: Su, Chunke, Hao, Jiangang, Liu, Lei, Kyllonen, Patrick, von Davier, Alina
Publicado:
Springer Nature B.V.
Materias:
Teamwork
Graphic arts
Design
Personality traits
Collaboration
Teams
Memory
Communication
Personality
Knowledge
System theory
Neuroticism
Problem solving
Openness
Transcranial magnetic stimulation
Dyads
Extraversion
Agreeableness
Five factor model
Individual differences
Group performance
Conscientiousness
Attributes
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Resumen:This research applies and integrates transactive memory systems (TMS) theory and the Big Five personality traits model to investigate the performance dynamics of dyadic teams engaged in virtual collaborative problem-solving (CPS). Specifically, this study examines how the personal attributes of team members, including their expertness and Big Five personality traits (extraversion, agreeableness, openness, conscientiousness, and neuroticism), as well as the resultant diversity in expertness and Big Five personality traits within teams, influence both team-level and individual-level performance gain from virtual collaboration. Studying 377 dyadic teams composed of 754 individuals working on an online collaborative intellective task, this research found that dyads with high expertness diversity had greater performance gain from virtual collaboration than dyads with low expertness diversity. Further, dyads, where both members scored low on agreeableness, showed the most significant improvement in team performance. At the individual level, a team member who had a low expertness level but was paired with a high-expertness teammate demonstrated the greatest performance gain from virtual collaboration. The integration of TMS theory and the Big Five personality traits model provides a richer and more nuanced understanding of how individual attributes and team dynamics contribute to successful virtual CPS outcomes.
ISSN:2662-9992
2055-1045
DOI:10.1057/s41599-024-03678-y
Fuente:Social Science Database