Improvement of an order-to-cash business process by deploying lean six sigma tools: a case study

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Detalles Bibliográficos
Publicado en:	International Journal of Productivity and Performance Management vol. 73, no. 11 (2024), p. 161-189
Autor principal:	Kääriä, Emilia
Otros Autores:	Shamsuzzoha, Ahm
Publicado:	Emerald Group Publishing Limited
Materias:	Data analysis Qualitative analysis Performance measurement Customer satisfaction Quality management Tools Continuous improvement Lean manufacturing Workshops Computer simulation Invoicing Inventory control Real time Total quality Six Sigma Order processing Business metrics
Acceso en línea:	Citation/Abstract Full Text Full Text - PDF
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