Effects of material master data management on supply chain performance at FLSmidth: the moderating role of PiLog external service provider

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Publicat a:Acta Logistica vol. 11, no. 4 (Dec 2024), p. 569
Autor principal: Merwe, Elmarie V D
Altres autors: Pisa, Noleen N, Gideon, Enock Musau, Chakamera, Chengete
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024 7 |a 10.22306/al.v11i4.547  |2 doi 
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100 1 |a Merwe, Elmarie V D  |u University of Johannesburg, Department of Transport and Supply Chain Management, PO Box 524-2600, South Africa 
245 1 |a Effects of material master data management on supply chain performance at FLSmidth: the moderating role of PiLog external service provider 
260 |b 4S go, s.r.o.  |c Dec 2024 
513 |a Journal Article 
520 3 |a In the dynamic landscape of industrial operations, the effective management of material master data within the supply chain is paramount for organizational success. This study investigates the challenges and solutions associated with Material Master Data Management (MMDM) at FLSmidth (FLS), a leading supplier in the cement and mining sectors. FLS operates within a complex and diverse supply chain environment, serving global clientele across various sectors. The study aims to understand the impact of MMDM implementation on supply chain performance at FLS, specifically focusing on performance metrics such as inventory turnover, order fulfillment accuracy, and lead time reduction. The moderating role of PiLog, an External Service Provider (ESP), is explored in this context. Employing a mono-qualitative approach, the study delves into MMDM implementation through in-depth interviews with 18 FLS employees and 4 PiLog customers. Thematic analysis reveals that well-implemented MMDM systems enhance visibility, planning, and inventory management, leading to improvements in supply chain performance. Challenges in stakeholder persuasion and infrastructure access are identified as common implementation hurdles. PiLog emerges as a crucial moderator, providing structured frameworks, emphasizing standardization, and addressing governance challenges. The findings underscore the importance of strategic partnerships between organizations and ESPs in successfully implementing and sustaining MMDM initiatives. Recommendations include strategies for overcoming infrastructure challenges, leveraging ESP expertise, and aligning with best practices in standardization and governance. This study contributes to the academic discourse on MMDM implementation and offers practical insights for organizations seeking to enhance supply chain performance through meticulous MMDM practices. 
653 |a Inventory management 
653 |a Turnover 
653 |a Accuracy 
653 |a Collaboration 
653 |a Competitive advantage 
653 |a Organizations 
653 |a Inventory control 
653 |a Infrastructure 
653 |a Suppliers 
653 |a Efficiency 
653 |a Order processing 
653 |a Competition 
653 |a Data management 
653 |a Qualitative analysis 
653 |a Quality standards 
653 |a Performance measurement 
653 |a Lead time 
653 |a Standardization 
653 |a Artificial intelligence 
653 |a Supply chains 
653 |a Best practice 
653 |a Integrated approach 
653 |a Logistics 
653 |a Inventory 
653 |a Mining industry 
700 1 |a Pisa, Noleen N  |u University of Johannesburg, Department of Transport and Supply Chain Management, PO Box 524-2600, South Africa 
700 1 |a Gideon, Enock Musau  |u University of Johannesburg, Department of Transport and Supply Chain Management, PO Box 524-2600, South Africa 
700 1 |a Chakamera, Chengete  |u University of Johannesburg, Department of Transport and Supply Chain Management, PO Box 524-2600, South Africa 
773 0 |t Acta Logistica  |g vol. 11, no. 4 (Dec 2024), p. 569 
786 0 |d ProQuest  |t Engineering Database 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/3155401650/abstract/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text  |u https://www.proquest.com/docview/3155401650/fulltext/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/3155401650/fulltextPDF/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch