Optimizing Medical Care in Audio-Only Patient Management

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Detalles Bibliográficos
Publicado en:Telehealth and Medicine Today vol. 10, no. 1 (2025)
Autor Principal: Spencer, Taylor R
Outros autores: Miner, Kathryn S, Williams, Jason P, Charlton, Thomas E
Publicado:
Partners in Digital Health
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Acceso en liña:Citation/Abstract
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Descripción
Resumo:The article addresses a critical challenge in the use of telemedicine and remote assessment of patients. While the recent growth of telemedicine has focused on optimizing the promises and opportunities inherent in video platforms, a large portion of care is still given by telephone or audio-only. There has not been a corresponding focus on how best to leverage audio-only care, or even how it is different from the standard process of obtaining a history in in-person care. The article focuses on the priorities for audio-only patient management. It further provides some suggested best practices and a conceptual framework for audio-only patient management. The article concludes with a systems-based summary of the audio-only patient assessment, including suggestions for leveraging the audio-only encounter more effectively. Effective use of audio-only encounters requires an appreciation of both the limitations inherent in these encounters and recognition of the opportunities to optimize the patient assessment.
ISSN:2471-6960
DOI:10.30953/thmt.v10.546
Fonte:Healthcare Administration Database