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Knowledge Management Application for Small and Medium-Sized Service-Oriented Enterprises Based on the SECI Model

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Publicado en:International Journal of Advanced Computer Science and Applications vol. 16, no. 3 (2025)
Autor principal: PDF
Publicado:
Science and Information (SAI) Organization Limited
Materias:
Organization for Economic Cooperation & Development
Knowledge management
Business competition
Computer science
Tacit knowledge
Knowledge sharing
Small & medium sized enterprises-SME
Customer relationship management
Explicit knowledge
Service industries
Literature reviews
Beauty salons
Digital technology
Acceso en línea:Citation/Abstract
Full Text - PDF
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Resumen:This paper analyzes the current situation and development bottlenecks of small and medium-sized service industry enterprises using the T nail salon as an example. It emphasizes the importance of knowledge management and proposes the need to establish a knowledge system within the company that combines both humanistic and technological aspects. From the practice of using the SECI model in the T nail salon, we can also conclude that small and medium-sized service-oriented enterprises can use appropriate means and less cost to achieve effective knowledge conversion among individuals, teams, organizations, and customers, achieve orderly knowledge management, and ultimately achieve a comprehensive effect of improving the quality of enterprise services and competitiveness.
ISSN:2158-107X
2156-5570
DOI:10.14569/IJACSA.2025.0160308
Fuente:Advanced Technologies & Aerospace Database