University social responsibility and knowledge management for a tax culture: Perception of internal stakeholders of tax advisory centers in Peru

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Publicado en:Knowledge and Performance Management vol. 9, no. 1 (2025), p. 16
Autor principal: Vargas-Figueroa, Joberth
Otros Autores: Linares-Guerrero, Melva, Diaz-Angulo, Sindulfo Javier, Ramos-Cavero, Maria Jeanett, Cordova-Buiza, Franklin
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Business Perspectives Ltd.
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024 7 |a 10.21511/kpm.09(1).2025.02  |2 doi 
035 |a 3201751014 
045 2 |b d20250101  |b d20251231 
100 1 |a Vargas-Figueroa, Joberth 
245 1 |a University social responsibility and knowledge management for a tax culture: Perception of internal stakeholders of tax advisory centers in Peru 
260 |b Business Perspectives Ltd.  |c 2025 
513 |a Journal Article 
520 3 |a Developing countries generally have a poor tax culture, and in this context, university social responsibility plays an important role in knowledge management with an impact on tax collection. This study aims to determine the level of perception of University Social Responsibility (USR) by internal stakeholders (teachers, administrative staff, students) participating in the Accounting and Fiscal Support Nuclei (NAF) program (Latin American training program for university students on the tax and customs system, to provide free assistance to micro-enterprises and low-income people). The methodology applied was a quantitative, cross-sectional, non-experimental study; the sample consisted of internal stakeholders of the Northern Private University, (Peru); the sampling was probabilistic; the population was 220 people and the survey was applied to 136 people. Judges validated it using Aiken’s V and Cronbach’s Alpha reliability test, obtaining a result of 0.921. These results were processed using the IBM SPSS statistics. The results show that stakeholders attribute the USR efficiency in 88.22% to program implementation; 96.3% to the priority axes, for considering a culture of inclusion; 90.40% to management levels, for having committees, implementation of plans, projects, and management indicators; 89% to the record of actions carried out, such as the storage of evidence; 72.8% to the communication of results and impact; 92.6% to the implementation of strategies. It is concluded that the USR level of internal stakeholders based on the NAF program is efficient. The main factor is the strategies implemented by the university, with the active participation of all who contribute to improving students’ competencies. 
651 4 |a Peru 
651 4 |a Latin America 
653 |a Culture 
653 |a Social responsibility 
653 |a Stakeholders 
653 |a Taxation 
653 |a College students 
653 |a Developing countries--LDCs 
653 |a Advisory committees 
653 |a Knowledge management 
653 |a Implementation 
653 |a Teachers 
653 |a Colleges & universities 
653 |a Reliability 
653 |a Tax collections 
653 |a Social impact 
653 |a Management 
653 |a Classroom communication 
653 |a Program implementation 
653 |a Efficiency 
653 |a Test validity and reliability 
653 |a Committees 
653 |a Cultural factors 
653 |a Interest groups 
653 |a Low income groups 
653 |a Storage 
653 |a Sampling 
653 |a Statistics 
700 1 |a Linares-Guerrero, Melva 
700 1 |a Diaz-Angulo, Sindulfo Javier 
700 1 |a Ramos-Cavero, Maria Jeanett 
700 1 |a Cordova-Buiza, Franklin 
773 0 |t Knowledge and Performance Management  |g vol. 9, no. 1 (2025), p. 16 
786 0 |d ProQuest  |t ABI/INFORM Global 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/3201751014/abstract/embedded/CH9WPLCLQHQD1J4S?source=fedsrch 
856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/3201751014/fulltextPDF/embedded/CH9WPLCLQHQD1J4S?source=fedsrch