MARC

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022 |a 0258-2236 
022 |a 2519-593X 
024 7 |a 10.38140/pie.v43i1.8272  |2 doi 
035 |a 3207242331 
045 2 |b d20250101  |b d20250331 
084 |a 226330  |2 nlm 
100 1 |a Lochner, Adriaan  |u Accountancy, Stellenbosch University Stellenbosch, South Africa 
245 1 |a Student-lecturer interactions: Do traditional methods appeal to Generation Z students? 
260 |b University of the Free State, Faculty of Education  |c 2025 
513 |a Journal Article 
520 3 |a Higher education institutions have various and mostly well-established methods for students to consult with their lecturers. Lecturers have traditionally expected students to use face-to-face interaction through after-class consultations and asking questions in class. It is, however, imperative that higher education reflects on whether these traditional consultation methods appeal to today's students where there is a generational differential between the lecturer and the student who is part of Generation Z. Generational differences include the integration of technology, such as access to the Internet and various other technological platforms for communication on a variety of social media applications. As such, lecturers need to understand why a student might not be comfortable with traditional interaction methods and must consider student feedback in creating interaction opportunities that consider all stakeholders' needs. Following a qualitative deductive approach, this study used online questionnaires to obtain students' perceptions of the potential shortcomings and advantages of a variety of consultation methods available to them at a residential university in South Africa. This variety included incorporating technology into consultation methods in contrast to traditional consultation. The questionnaire was formulated using Rolfe, Freshwater and Jasper's (2001) reflection model and grounded in attribution theory, whereby student-lecturer interaction methods were analysed. The study findings show that students will engage with a lecturer if they feel the lecturer is approachable and helpful, regardless of the nature of the consultation method. Lecturers can invest in improving their soft skills to enhance being perceived as approachable by students. The findings also highlight that the method of interaction may cause anxiety and that students sometimes feel too overwhelmed to ask the lecturer for help. The students suggested consultation methods that provide a quick turnaround time and are easy to use (for example, being in a WhatsApp group with their lecturer). The findings of this study provide insight info what higher education institutions and lecturers can use to improve students' usage of student-lecturer interaction methods. 
610 4 |a WhatsApp Inc 
651 4 |a South Africa 
653 |a Attribution theory 
653 |a Higher education 
653 |a Communication 
653 |a Cognitive style 
653 |a Generational differences 
653 |a Questionnaires 
653 |a Learning management systems 
653 |a Distance learning 
653 |a Internet access 
653 |a College students 
653 |a Access to information 
653 |a Methods 
653 |a Technology 
653 |a Information literacy 
653 |a Generation Z 
653 |a Social networks 
653 |a Student attitudes 
653 |a Mass media 
653 |a Perceptions 
653 |a Social media 
653 |a Accounting 
653 |a Soft skills 
653 |a Classroom communication 
653 |a Internet 
653 |a Anxiety 
653 |a Computer mediated communication 
653 |a Students 
653 |a Telecommunications 
653 |a Feedback 
653 |a Data Use 
653 |a School Accounting 
653 |a Literature Reviews 
653 |a Student Improvement 
653 |a Bulletin Boards 
653 |a Learner Engagement 
653 |a Influence of Technology 
653 |a Distance Education 
653 |a Teaching Methods 
653 |a Technology Integration 
653 |a Student Surveys 
653 |a Educational Facilities Improvement 
653 |a Information Skills 
773 0 |t Perspectives in Education  |g vol. 43, no. 1 (2025), p. 19 
786 0 |d ProQuest  |t Education Database 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/3207242331/abstract/embedded/L8HZQI7Z43R0LA5T?source=fedsrch 
856 4 0 |3 Full Text  |u https://www.proquest.com/docview/3207242331/fulltext/embedded/L8HZQI7Z43R0LA5T?source=fedsrch 
856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/3207242331/fulltextPDF/embedded/L8HZQI7Z43R0LA5T?source=fedsrch