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Simplifying and Enhancing Access to Full-Text Articles with LibKey Discovery

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Publicado en:Information Technology and Libraries (Online) vol. 44, no. 2 (Jun 2025), p. 1-25
Autor principal: London, Jessie
Otros Autores: McArthur, Barbara, Vardeman, Kimberly, Henry, Cynthia L
Publicado:
American Library Association
Materias:
Texas Tech University
Texas
United States > US
Metadata
User experience
OpenURL
Academic libraries
Resolvers
Internet resources
Usability testing
Discovery tools
Library catalogs
Access to materials
Interfaces
Feedback
Discovery
Patrons
Usefulness
Libraries
Statistics
School Libraries
Indexes
Literature Reviews
Expectation
Educational Technology
Electronic Equipment
Database Management Systems
Usability
Time
Acceso en línea:Citation/Abstract
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Resumen:Content delivery mechanisms in web-scale discovery services can often fall short of patron expectations. The Texas Tech University Libraries integrated Third Irons LibKey Discovery with Ex Libris Primo in response to patron feedback that accessing full-text articles from Primo required too many clicks. Following implementation, researchers conducted user testing to assess the usability and usefulness of the integration. They also analyzed LibKey Discovery and link resolver usage data across the year following the launch to evaluate its impact on how patrons accessed full-text articles. Patrons responded positively overall to LibKey Discovery, perceiving it as more efficient and quicker to use. Statistics showed an increase in LibKey link usage and a corresponding decrease in link resolver clickthroughs. This article provides an overview of the implementation process, describes assessment methodologies and findings, and discusses implications for improving usability and increasing usage.
ISSN:2163-5226
DOI:10.5860/ital.v44i2.17264
Fuente:ABI/INFORM Global