Promoting the digitalisation of the tourism ecosystem in Italy

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Pubblicato in:OECD Tourism Papers (Jul 11, 2025)
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Organisation for Economic Cooperation and Development (OECD)
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022 |a 2307-1672 
024 7 |a 10.1787/63616a85-en  |2 doi 
035 |a 3232565288 
045 0 |b d20250711 
084 |a 6245961  |2 nlm 
245 1 |a Promoting the digitalisation of the tourism ecosystem in Italy 
260 |b Organisation for Economic Cooperation and Development (OECD)  |c Jul 11, 2025 
513 |a Journal Article 
520 3 |a The paper provides a comprehensive analysis of how digitalisation is shaping tourism in Italy, why supporting the digital uptake of small and medium-sized enterprises (SMEs) is essential for the competitiveness of the sector, and the policies supporting the digital uptake among SMEs. More specifically, it analyses the opportunities that digitalisation presents for tourism SMEs and the wider tourism sector to access new markets, develop new tourism products and services, adopt new business models and processes, upgrade their position in global tourism value chains, and integrate into digital ecosystems. It concludes by providing guidance on the key policy actions needed to create the necessary framework conditions to promote the digital transformation of tourism business models and the wider tourism ecosystem and to foster digital technology uptake and use by tourism SMEs in particular. 
651 4 |a Italy 
653 |a Arbitration 
653 |a Entrepreneurship 
653 |a Third party 
653 |a Trends 
653 |a Tourism 
653 |a Small & medium sized enterprises-SME 
653 |a Sovereignty 
653 |a Business models 
773 0 |t OECD Tourism Papers  |g (Jul 11, 2025) 
786 0 |d ProQuest  |t ABI/INFORM Trade & Industry 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/3232565288/abstract/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/3232565288/fulltextPDF/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch