A User-Centered Teleoperation GUI for Automated Vehicles: Identifying and Evaluating Information Requirements for Remote Driving and Assistance

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Gepubliceerd in:Multimodal Technologies and Interaction vol. 9, no. 8 (2025), p. 78-96
Hoofdauteur: Maria-Magdalena, Wolf
Andere auteurs: Schmidt, Henrik, Christl, Michael, Fank Jana, Diermeyer, Frank
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MDPI AG
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001 3244048020
003 UK-CbPIL
022 |a 2414-4088 
024 7 |a 10.3390/mti9080078  |2 doi 
035 |a 3244048020 
045 2 |b d20250101  |b d20251231 
100 1 |a Maria-Magdalena, Wolf 
245 1 |a A User-Centered Teleoperation GUI for Automated Vehicles: Identifying and Evaluating Information Requirements for Remote Driving and Assistance 
260 |b MDPI AG  |c 2025 
513 |a Journal Article 
520 3 |a Teleoperation emerged as a promising fallback for situations beyond the capabilities of automated vehicles. Nevertheless, teleoperation still faces challenges, such as reduced situational awareness. Since situational awareness is primarily built through the remote operator’s visual perception, the graphical user interface (GUI) design is critical. In addition to video feed, supplemental informational elements are crucial—not only for the predominantly studied remote driving, but also for emerging desk-based remote assistance concepts. This work develops a GUI for different teleoperation concepts by identifying key informational elements during the teleoperation process through expert interviews (N = 9). Following this, a static and dynamic GUI prototype was developed and evaluated in a click dummy study (N = 36). Thereby, the dynamic GUI adapts the number of displayed elements according to the teleoperation phase. Results show that both GUIs achieve good system usability scale (SUS) ratings, with the dynamic GUI significantly outperforming the static version in both usability and task completion time. However, the results might be attributable to a learning effect due to the lack of randomization. The user experience questionnaire (UEQ) score shows potential for improvement. To enhance the user experience, the GUI should be evaluated in a follow-up study that includes interaction with a real vehicle. 
653 |a Work stations 
653 |a User interface 
653 |a Cameras 
653 |a Usability 
653 |a Visual perception 
653 |a Interactive computer systems 
653 |a Situational awareness 
653 |a User experience 
653 |a Graphical user interface 
653 |a Automobile industry 
653 |a Automation 
653 |a User-centered design 
653 |a Completion time 
653 |a Automatic vehicle identification systems 
700 1 |a Schmidt, Henrik 
700 1 |a Christl, Michael 
700 1 |a Fank Jana 
700 1 |a Diermeyer, Frank 
773 0 |t Multimodal Technologies and Interaction  |g vol. 9, no. 8 (2025), p. 78-96 
786 0 |d ProQuest  |t Advanced Technologies & Aerospace Database 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/3244048020/abstract/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text + Graphics  |u https://www.proquest.com/docview/3244048020/fulltextwithgraphics/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/3244048020/fulltextPDF/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch