From user needs to AI solutions: a human-centered design approach for AI-powered virtual teamwork competency training

Guardado en:
書目詳細資料
發表在:International Journal of Educational Technology in Higher Education vol. 22, no. 1 (Dec 2025), p. 52
主要作者: Hu, Wenjie
其他作者: Chan, Cecilia Ka Yuk
出版:
Springer Nature B.V.
主題:
在線閱讀:Citation/Abstract
Full Text
Full Text - PDF
標簽: 添加標簽
沒有標簽, 成為第一個標記此記錄!

MARC

LEADER 00000nab a2200000uu 4500
001 3247669140
003 UK-CbPIL
022 |a 2365-9440 
022 |a 1698-580X 
024 7 |a 10.1186/s41239-025-00551-z  |2 doi 
035 |a 3247669140 
045 2 |b d20251201  |b d20251231 
084 |a 142233  |2 nlm 
100 1 |a Hu, Wenjie  |u The University of Hong Kong, Teaching and Learning Innovation Centre, Pokfulam, China (GRID:grid.194645.b) (ISNI:0000 0001 2174 2757) 
245 1 |a From user needs to AI solutions: a human-centered design approach for AI-powered virtual teamwork competency training 
260 |b Springer Nature B.V.  |c Dec 2025 
513 |a Journal Article 
520 3 |a This study develops a human-centered design (HCD) approach to create a GenAI trainer that addresses critical gaps in virtual teamwork training for engineering students. While virtual teamwork competency is increasingly essential, current programs often prioritize task completion over competency development. Leveraging generative AI's capabilities for personalized interaction, scenario simulation, and tailored feedback, we employ a three-phase HCD approach: (1) identifying unmet user needs through stakeholder interviews, revealing key challenges in instructional support, training formats, feedback mechanisms, and teamwork awareness; (2) co-designing solutions with instructors and students to create an AI trainer that combines Socratic questioning and scenario-based learning; and (3) testing the system and obtaining feedback from engineering students. Results demonstrate significant improvements across multiple dimensions: transforming passive learning into active experiences, delivering real-time actionable feedback, enhancing conceptual understanding and awareness of virtual teamwork, and developing practical virtual teamwork skills through authentic scenarios. Participant feedback also identified future improvements for enhanced personalization and immersion. This study contributes both theoretically and practically by illustrating how HCD can effectively integrate AI capabilities with pedagogical needs, while providing a replicable model for developing competency-based training tools that balance technological innovation with educational effectiveness. 
653 |a Principles 
653 |a Students 
653 |a Usability 
653 |a Collaboration 
653 |a Curricula 
653 |a Communication 
653 |a Feedback 
653 |a Instructional design 
653 |a Teamwork 
653 |a Task analysis 
653 |a Training 
653 |a User needs 
653 |a Learning analytics 
653 |a Stakeholders 
653 |a Designers 
653 |a Real time 
653 |a Pedagogy 
653 |a Higher education 
653 |a Generative artificial intelligence 
653 |a Skills 
653 |a Learning 
653 |a Rapid prototyping 
653 |a Core competencies 
653 |a Engineering education 
653 |a Needs 
653 |a Technological change 
653 |a Classroom communication 
653 |a Simulation 
653 |a Engineering 
653 |a Innovations 
653 |a Competence 
653 |a Customization 
653 |a Conceptual knowledge 
653 |a Task completion 
653 |a Artificial intelligence 
653 |a Instructional Improvement 
653 |a Direct Instruction 
653 |a Cooperative Learning 
653 |a Educational Theories 
653 |a Competency Based Education 
653 |a Educational Objectives 
653 |a Language Processing 
653 |a Learning Objectives 
653 |a Brainstorming 
653 |a Educational Resources 
653 |a Influence of Technology 
653 |a Curriculum Design 
653 |a Learning Experience 
653 |a Educational Technology 
653 |a Engineering Technology 
653 |a Computer Mediated Communication 
653 |a Conflict Resolution 
653 |a Instructional Material Evaluation 
653 |a Educational Needs 
700 1 |a Chan, Cecilia Ka Yuk  |u The University of Hong Kong, Teaching and Learning Innovation Centre, Pokfulam, China (GRID:grid.194645.b) (ISNI:0000 0001 2174 2757) 
773 0 |t International Journal of Educational Technology in Higher Education  |g vol. 22, no. 1 (Dec 2025), p. 52 
786 0 |d ProQuest  |t Political Science Database 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/3247669140/abstract/embedded/6A8EOT78XXH2IG52?source=fedsrch 
856 4 0 |3 Full Text  |u https://www.proquest.com/docview/3247669140/fulltext/embedded/6A8EOT78XXH2IG52?source=fedsrch 
856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/3247669140/fulltextPDF/embedded/6A8EOT78XXH2IG52?source=fedsrch