Leveraging the power of human resource analytics for enhanced decision making: opportunities and challenges

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Publicat a:International Journal of Research in Business and Social Science vol. 14, no. 6 (2025), p. 53-69
Autor principal: Ndjama, Joelle Danielle Ngo
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Society for the Study of Business and Finance
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100 1 |a Ndjama, Joelle Danielle Ngo  |u Mancosa, 26 Samora Machel, Durban, South Africa 
245 1 |a Leveraging the power of human resource analytics for enhanced decision making: opportunities and challenges 
260 |b Society for the Study of Business and Finance  |c 2025 
513 |a Journal Article 
520 3 |a The fast-changing technological environment compels organisations to make swift and adaptive strategic choices, necessitating the use of tools and systems that can effectively manage complexities, foresee challenges, and capitalise on opportunities; as a result, there is a growing trend towards the adoption of human resource analytics to improve decision-making processes in the ever-evolving field of human resources. Despite the increasing use of HR metrics and analytics in human resource management, HR professionals have been relatively slow to embrace a data-driven approach, and existing research on data-driven decision-making in HRM often lacks the comprehensive frameworks necessary to provide practical guidance for the effective integration of human resource analytics. Hence, this study aims to explore the utilisation of human resource analytics to improve decisionmaking processes within organisations, highlighting both the potential benefits and the challenges that may arise. A systematic literature review revealed that the adoption of Human Resource Analytics offers organisations significant benefits, such as enhanced decision-making, better alignment with strategic objectives, improved employee experiences, a stronger competitive advantage, and reduced time expenditures. However, challenges persist, including concerns related to data privacy and security, the quality, integrity, and accuracy of data, a lack of data literacy and skills among employees, and inadequate technological infrastructure. To address data security concerns, HR technology providers must adopt robust security measures, including encryption, firewalls, and intrusion detection systems. Additionally, they should develop user-friendly data management systems and analytical tools that enable HR professionals to derive valuable insights from the data effectively. 
653 |a Innovations 
653 |a Security 
653 |a Challenges 
653 |a Competitive advantage 
653 |a Artificial intelligence 
653 |a Trends 
653 |a Human resources 
653 |a Human resource management 
653 |a Employees 
653 |a Decision making 
653 |a Management development programmes 
653 |a Morality 
653 |a Workforce 
653 |a Human capital 
653 |a Intrusion 
653 |a Human resources management 
653 |a Privacy 
653 |a Strategic planning 
653 |a Literature reviews 
653 |a Performance management 
653 |a Data encryption 
653 |a Efficiency 
653 |a Infrastructure 
653 |a Literacy 
653 |a Competition 
653 |a Data quality 
653 |a Resource management 
653 |a Organizations 
653 |a Professionals 
653 |a Human evolution 
653 |a Data 
653 |a Cryptography 
653 |a Adoption of innovations 
653 |a Comparative advantage 
773 0 |t International Journal of Research in Business and Social Science  |g vol. 14, no. 6 (2025), p. 53-69 
786 0 |d ProQuest  |t ABI/INFORM Global 
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