Effectiveness of citizen journalism: evaluating the credibility, bias, and impact of user-generated news content in the digital age

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Pubblicato in:Humanities & Social Sciences Communications vol. 12, no. 1 (Dec 2025), p. 1956
Autore principale: Zhou, Songcheng
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Springer Nature B.V.
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024 7 |a 10.1057/s41599-025-06216-6  |2 doi 
035 |a 3285881938 
045 2 |b d20251201  |b d20251231 
100 1 |a Zhou, Songcheng  |u School of Literature and Jounrnalism, Leshan Normal University, Leshan, China (GRID:grid.459727.a) (ISNI:0000 0000 9195 8580) 
245 1 |a Effectiveness of citizen journalism: evaluating the credibility, bias, and impact of user-generated news content in the digital age 
260 |b Springer Nature B.V.  |c Dec 2025 
513 |a Journal Article 
520 3 |a This research investigates the shift of citizen journalism during the 21st century with special attention to how new technologies affected the whole process of news production, distribution, and public participation. With the help of online platforms and the internet, a great deal of society has been given the opportunity to speak up and has started to participate in the news-making and distribution through social media and other internet channels. This change of events has made it difficult for the previously existing power of gatekeeping to be held by professional journalists who determined the credibility and impartiality of the news, besides having an impact on public opinion and the entire mass media world. In order to investigate the mentioned issues, a quantitative approach was employed. The research data were collected through an online survey where the participants were self-reported and were 486 in number who usually participate in citizen journalism. The replies of the participants were evaluated using descriptive statistics, and reliability analyses were performed to assess the consistency of the measures. To investigate people’s beliefs about the credibility, bias, and their impact on the audience, latent construct modelling was applied with confirmatory factor analysis (CFA) included. The survey results reveal that citizen reporting gives rise to speedy, unpretentious, and public-influencing news; albeit, it struggles against a major trustworthiness issue caused by misinformation and bias. The corresponding results stress the necessity of equipping people with media literacy skills, conducting verification practices, and adhering to moral standards so that the trust in citizen journalism is maintained and its democratizing potential is unlocked. These revelations are a great source of information for decision makers, media, and well-informed citizens. 
653 |a Citizen participation 
653 |a Journalism 
653 |a Democratization 
653 |a Reliability 
653 |a Credibility 
653 |a Confirmatory factor analysis 
653 |a Mass media effects 
653 |a Internet 
653 |a User generated content 
653 |a News media 
653 |a Literacy skills 
653 |a 21st century 
653 |a Media coverage 
653 |a Internet access 
653 |a Bias 
653 |a Citizens 
653 |a Hypotheses 
653 |a Social media 
653 |a Verification 
653 |a Polls & surveys 
653 |a Public opinion 
653 |a Accuracy 
653 |a Journalists 
653 |a Literacy 
653 |a Audiences 
653 |a Social networks 
653 |a Mass media 
653 |a Factor analysis 
653 |a Gatekeeping 
653 |a Impartiality 
653 |a Accountability 
653 |a Decision making 
653 |a Decision makers 
653 |a Misinformation 
653 |a Journalistic ethics 
653 |a Digital Age 
653 |a False information 
653 |a Statistics 
653 |a Digital technology 
773 0 |t Humanities & Social Sciences Communications  |g vol. 12, no. 1 (Dec 2025), p. 1956 
786 0 |d ProQuest  |t Social Science Database 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/3285881938/abstract/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text  |u https://www.proquest.com/docview/3285881938/fulltext/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/3285881938/fulltextPDF/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch