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Assessing SME credit rating in supply chain finance with multi-phase QFD-based MULTIMOORA under uncertainty

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Publicado en:Technological and Economic Development of Economy vol. 31, no. 6 (Nov 2025), p. 1749-1781
Autor principal: Gao, Hui
Otros Autores: Zhang, Hui, Liu, Peide
Publicado:
Vilnius Gediminas Technical University
Materias:
Multiphase
Supply chains
Small business
Finance
Fuzzy sets
Sensitivity analysis
Quality function deployment
Credit ratings
Correlation coefficients
Financial institutions
Small & medium sized enterprises-SME
Acceso en línea:Citation/Abstract
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Resumen:Presently, financial institutions have tentatively utilized supply chain finance as a means of assessing small and medium-sized enterprise (SME) credit rating. However, traditional techniques cannot satisfy the requirements of such assessments because financial institutions need to assess SME credit rating from the perspective of the supply chain and core enterprise rather than only from the perspective of SME. In this study, a hybrid technique with quantitative and qualitative criteria called multi-phase quality function deployment (QFD)-based MULTIMOORA under interval type-2 fuzzy set (IT2FS) is proposed to overcome the defects of traditional techniques. First, the quantitative values were converted into IT2FSs using the developed formulas. Second, a multi-phase QFD model is proposed to obtain the SME credit rating matrix by integrating the core enterprise credit rating matrix and the criterion relationship matrices among SME, core enterprises and supply chains. Third, IT2FS-MULTIMOORA is enhanced by considering the improved Borda Rule and extended reference point simultaneously to derive the final rankings; therefore, a weight-determining technique is presented based on the correlation coefficients. Finally, the proposed technique was applied to the SME credit rating assessment problem. Comparisons with other techniques and the sensitivity analysis results provide suggestions for financial institutions to provide loans to SMEs.
ISSN:2029-4913
2029-4921
1392-8619
1822-3613
DOI:10.3846/tede.2025.23153
Fuente:ABI/INFORM Global