AT&T and Sterling Commerce Accelerate Office Depot's Order-Processing Capabilities

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Détails bibliographiques
Publié dans:	PR Newswire (Feb 17, 2009), p. n/a
Auteur principal:	Anonymous
Publié:	PR Newswire Association LLC
Sujets:	Office Depot Inc Case studies Order entry Communications equipment Customer services Automation Operating companies Order processing Office supplies Electronic data interchange Intellectual property Artificial intelligence
Accès en ligne:	Citation/Abstract Full Text
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Description
Résumé:	ODP, a leading global provider of office products and services, has implemented Sterling Fax Conversion Services from AT&T. With this solution, Office Depot will better serve its customers by automating the manual processing of all faxed orders across its customer service call centers. Sterling Fax Conversion Services converts incoming faxes into electronic data interchange (EDI) or extensible markup language (XML) documents and reverses the process for outgoing documents.
Source:	ABI/INFORM Dateline