Illinois Occupational Skill Standards: Administrative Support Cluster

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Detalles Bibliográficos
Publicado en:	ERIC, Resources in Education (RIE) (Dec 1999), p. 1-228
Publicado:	Curriculum Publications Clearinghouse
Materias:	Illinois United States > US Academic Standards Advisory Committees Competence Competency Based Education Computer Literacy Data Processing Databases Definitions Education Work Relationship Educational Benefits Educational Needs Educational Objectives Employment Potential Employment Qualifications Equipment Maintenance Equipment Utilization Evaluation Criteria Glossaries Guidelines Information Processing Information Services Job Skills Labor Force Development Occupational Clusters Office Machines Office Management Office Occupations Education Performance Based Assessment Planning Program Guides Records Management Secondary Education Spreadsheets State Standards Statewide Planning Student Certification Student Evaluation Two Year Colleges Word Processing
Acceso en línea:	Citation/Abstract Full text outside of ProQuest
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Descripción
Resumen:	This document, which is intended for workforce preparation program providers, details the Illinois Occupational Skill Standards for programs preparing students for administrative support occupations. The document begins with overviews of the Illinois perspective on occupational skill standards and credentialing, the process used to develop the skill standards, and assumptions underlying the standards. Presented next are skill standards for 99 tasks typically performed by administrative support personnel. Each skill standard statement contains the following components: (1) a job summary; (2) the actual skill standard (including the conditions of performance, work to be performed, and performance criteria); (3) performance elements and assessment criteria; and (4) a recommended assessment and credentialing approach. The standards are grouped into the following 13 categories: organizing and planning functions; maintenance of equipment and supplies; financial functions; management of records and files; information processing activities; word processing; machine transcription; basic data processing; computer file manipulation; document processing; database and spreadsheet operations; computer applications; and basic office operations. Appended are the following: glossary; lists of Illinois Occupational Skill Standards and Credentialing Council, Business and Administrative/Information Services Subcouncil, and Administrative Support Standards Development Committee members; Business and Administrative/Information Services Subcouncil Administrative Support Cluster Recognition Proposal; and list of workplace skills. (MN)
Fuente:	ERIC