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A Synthetic Assessment of E-business for SMEs' in Taiwan

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Yayımlandı:Contemporary Management Research vol. 6, no. 4 (Dec 2010), p. 291-304
Yazar: Lyu, Jr-Jung
Diğer Yazarlar: Huang, Yu-Chih, Li, Shu-Chi
Baskı/Yayın Bilgisi:
Academy of Taiwan Information Systems Research
Konular:
Taiwan
Studies
Technology adoption
Innovations
Customer services
Clothing industry
Competitive advantage
Employees
Small & medium sized enterprises-SME
Customer relationship management
Manufacturers
Electronic commerce
Enterprise resource planning
Application service providers
Printing industry
Business metrics
Internet
Hypothesis testing
Managers
Hypotheses
Questionnaires
Supply chains
Interviews
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Özet:The adoption and implementation of e-business by small and medium sized enterprises (SMEs) in Taiwan has become increasingly important in order to stay competitive. Due to the disparities between industries and the differing maturity levels of e-business, SMEs must apply diverse strategies and activities to deploy their e-business projects. Employing questionnaire surveys and interviews, this study demonstrates that management, process innovation, and resource infusion play a major role in the performance of Taiwanese SMEs to implement e-business, and, therefore, have the potential to promote e-business growth. Results revealed that implementation of cost reduction along with revenue increments during the midterm of the e-business project had good benefits. The factors of management, process innovation, and resource infusion were statistically significant and this implies that they have positive influences on e-business when applied in different industries. [PUBLICATION ABSTRACT]
ISSN:1813-5498
Kaynak:ABI/INFORM Global