Intra and interpersonal abilities as well as English oral communicative skills that call centers require candidates to have to be hired and employees to stay at work longer than short-time stayers, in the city of San Salvador and year 2015./

There is evidence that the industry of telecommunication in El Salvador has been growing considerably. According to La Prensa Gráfica, this industry has been growing at a rate of 29% every year since 2005. Therefore it has become a great source of employment for English speakers. PROESA (Agencia de...

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Bibliographic Details

Main Author:	Melgar Orellana, Álvaro Daniel (autor)
Other Authors:	Palacios Bernal, Saúl Esteban (autor), Gamero Ortiz, José Ricardo (docente director)
Format:	Thesis Book
Language:	Spanish
Subjects:	Comunicación oral
Online Access:	http://ri.ues.edu.sv/13595/ View in OPAC
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