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The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth /

Sparad:
Huvudupphov: Little, Steven S., 1961-
Materialtyp: Elektronisk E-bok
Språk:engelska
Utgiven: Hoboken, N.J. : John Wiley & Sons, c2008.
Ämnen:
Industrial management.
Integrity.
Conformity.
Employee empowerment.
Organizational effectiveness.
Electronic books.
Länkar:https://biblioteca.ues.edu.sv/acceso/elibro/?url=https%3A%2F%2Felibro.net%2Fereader%2Fbiblioues/177508
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020 |z 9780470257463 (cloth : alk. paper) 
020 |z 0470257466 (cloth : alk. paper) 
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100 1 |a Little, Steven S.,  |d 1961- 
245 1 4 |a The milkshake moment  |h [electronic resource] :  |b overcoming stupid systems, pointless policies, and muddled management to realize real growth /  |c Steven S. Little. 
246 3 0 |a Overcoming stupid systems, pointless policies, and muddled management 
260 |a Hoboken, N.J. :  |b John Wiley & Sons,  |c c2008. 
300 |a x, 195 p. 
500 |a Includes index. 
505 0 |a The milkshake moment -- It was a dark and stormy night -- Half empty or half full? -- This is not a customer service book -- Foster "grow" versus status quo -- A brief history of organizations and man(agement) -- Toddlers and trust -- Some shocking behavior -- Lessons from the cubicle farm -- The managed -- The led -- Put purpose before profit -- It's never about money -- The wizard of Westwood -- Profit pushers -- NoClu Motors, Inc. -- Purpose in the plan -- You gotta serve somebody -- Insource crucial judgment -- Edicts made on high -- Peeves from below -- Participatory policy making -- How 'bout them pomegranates? -- Come harter or high water -- Address the "people problem" problem -- The people problem polka -- Eric's excalibur -- Why people work -- Care for customers -- Home team drops the ball -- The big secret to great customer service -- Even geniuses struggle to serve -- It takes a hero -- The future is already here...some folks just aren't getting the memos. 
588 |a Description based on metadata supplied by the publisher and other sources. 
590 |a Electronic reproduction. Santa Fe, Arg.: elibro, 2021. Available via World Wide Web. Access may be limited to eLibro affiliated libraries. 
650 0 |a Industrial management. 
650 0 |a Integrity. 
650 0 |a Conformity. 
650 0 |a Employee empowerment. 
650 0 |a Organizational effectiveness. 
655 4 |a Electronic books. 
797 2 |a elibro, Corp. 
856 4 0 |u https://biblioteca.ues.edu.sv/acceso/elibro/?url=https%3A%2F%2Felibro.net%2Fereader%2Fbiblioues/177508 
950 |a eLibro English 

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