Customer once, client forever 12 tools for building lifetime business relationships /
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| Автор: | |
|---|---|
| Формат: | Електронний ресурс eКнига |
| Мова: | Англійська |
| Опубліковано: |
Washington, D.C. :
Kiplinger Books, c2001.
|
| Редагування: | 1st ed. |
| Предмети: | |
| Онлайн доступ: | Available in Business Source Ultimate. Переглянути в OPAC |
| Теги: |
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MARC
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| 020 | 0 | |z 9780938721826 | |
| 020 | 0 | |a 9780938721192 (online) | |
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| 040 | |a DLC |d EBZ | ||
| 042 | |a pcc | ||
| 050 | 0 | 0 | |a HF5415.5 |b .B799 2001 |
| 100 | 1 | |a Buckingham, Richard, |d 1963- | |
| 240 | 1 | 0 | |a Customer once, client forever (Online) |
| 245 | 1 | 0 | |a Customer once, client forever |h [electronic resource] : |b 12 tools for building lifetime business relationships / |c Richard Buckingham ; foreword by Paul B. Brown. |
| 250 | |a 1st ed. | ||
| 260 | |a Washington, D.C. : |b Kiplinger Books, c2001. | ||
| 504 | |a Includes bibliographical references (p. 263-272) and index. | ||
| 650 | 0 | |a Customer services |z United States. | |
| 650 | 0 | |a Consumer satisfaction |z United States. | |
| 773 | 0 | |t Business Source Ultimate |d EBSCO | |
| 776 | 1 | |t Customer once, client forever |w (DLC)00047823 | |
| 856 | 4 | 0 | |3 Abstracts available: Mar 2003. |z Available in Business Source Ultimate. |u https://biblioteca.ues.edu.sv/acceso/ebsco/?url=https%3A%2F%2Fsearch.ebscohost.com%2Fdirect.asp%3Fdb%3Dbsu%26jid%3DOZN%26scope%3Dsite |
| 901 | |a Book | ||