Cita APA (7th ed.)
Balog, K. P., & Plascak, B. (2012). Customer satisfaction at the Faculty of Philosophy Library in Osijek, Croatia. Performance Measurement and Metrics. https://doi.org/10.1108/14678041211241305
Cita Chicago (17th ed.)
Balog, Kornelija Petr, i Bernardica Plascak. "Customer Satisfaction at the Faculty of Philosophy Library in Osijek, Croatia." Performance Measurement and Metrics 2012. https://doi.org/10.1108/14678041211241305.
Cita MLA (9th ed.)
Balog, Kornelija Petr, i Bernardica Plascak. "Customer Satisfaction at the Faculty of Philosophy Library in Osijek, Croatia." Performance Measurement and Metrics, 2012, https://doi.org/10.1108/14678041211241305.
Atenció: Aquestes cites poden no estar 100% correctes.