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Consumers and Computer Software Advertisements in Spam Email

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Vydáno v:Journal of Internet Banking and Commerce vol. 17, no. 2 (Aug 2012), p. 1-12
Hlavní autor: Fogel, Joshua
Další autoři: Yarmish, Gavriel
Vydáno:
ARRAY Development
Témata:
United States > US
New York City New York
Studies
Spamming
Software
College students
Consumer behavior
Purchasing
Internet
Ethnicity
Working groups
Computers
Online gambling
Consumers
Personal computers
Pornography & obscenity
Websites
Age groups
Hispanic people
Electronic commerce
Advertising
Reading
Education
Country of birth
Fraud
Marital status
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Abstrakt:Spam e-mail inundates inboxes. Little is known about consumer responses to spam e-mail advertising computer software products. We conducted a study among 200 college students to determine variables associated both with opening/reading spam e mail about computer software products and with purchasing these items. With regard to opening/reading, we found that increasing age (OR:1.22, 95% CI:1.02, 1.47; p=0.03), previously responding to fraudulent e-mail (OR:2.91, 95% CI:1.31, 6.46; p=0.01), and wanting to learn more information online about computer software (OR:1.72, 95% CI:1.12, 2.64; p=0.01) had significant associations. With regard to purchasing, we found that wanting to learn more information online about computer software had a significant association (OR:2.47, 95% CI:1.32, 4.60; p=0.01) and previously responding to fraudulent e-mail approached significance (OR:2.55, 95% CI:0.99, 6.58; p=0.052). Ethical e-mail advertisers would benefit when advertising computer software products to include in the e-mail relevant information about learning more information online about computer software. This can encourage the recipient to click-through and purchase the advertised computer software product. [PUBLICATION ABSTRACT]
ISSN:1204-5357
Zdroj:ABI/INFORM Global