Assessing User Experience of Context-Aware Interfaces in a Retail Store

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Vydáno v:ISPIM Innovation Symposium (Jun 2017), p. 1-7
Hlavní autor: Van Hove, Stephanie
Další autoři: Herregodts, Aron-Levi, Schuurman, Dimitri, De Marez, Lieven
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The International Society for Professional Innovation Management (ISPIM)
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100 1 |a Van Hove, Stephanie  |u imec-MICT-Ghent University, Miriam Makebaplein 1, 9000 Ghent, Belgium. E-mail: stephanie.vanhove@ugent.be 
245 1 |a Assessing User Experience of Context-Aware Interfaces in a Retail Store 
260 |b The International Society for Professional Innovation Management (ISPIM)  |c Jun 2017 
513 |a Journal Article 
520 3 |a Context-awareness is becoming an essential functionality of mobile applications. However, it remains challenging to capture the contextual experience in innovation research, since early-stage technologies have not reached maturity to be implemented in a real-life context. Moreover, users have difficulty in evaluating implicit interactions with context-aware interfaces since imagination of users is limited. Assuming that context impacts user experience, virtual reality (VR) provides an untapped potential for the domain of innovation research. The aim of this study (in progress) is to investigate the potential of user tests in virtual reality (here virtual retail store) for human-computer interaction to better match the needs of users and designers. Initially, the mock-up has been implemented in a retail store with its context-awareness being simulated using the Wizard of Oz methodology (N = 18). This approach is found to be time-consuming and not sufficient for evaluating radical context-aware innovations. 
653 |a International conferences 
653 |a Research 
653 |a Innovations 
653 |a Usability 
653 |a Technological change 
653 |a User needs 
653 |a User experience 
653 |a Virtual reality 
653 |a Applications programs 
653 |a Human-computer interface 
653 |a Product development 
653 |a Studies 
653 |a Product design 
653 |a Shopping 
653 |a Ambient intelligence 
653 |a User interfaces 
653 |a Product testing 
653 |a Feedback 
653 |a Computer simulation 
653 |a Mobile communication systems 
653 |a Designers 
700 1 |a Herregodts, Aron-Levi  |u imec-MICT-Ghent University, Miriam Makebaplein 1, 9000 Ghent, Belgium. E-mail: aronlevi.herregodts@ugent.be 
700 1 |a Schuurman, Dimitri  |u imec-MICT-Ghent University, Miriam Makebaplein 1, 9000 Ghent, Belgium. E-mail: dimitri.schuurman@ugent.be 
700 1 |a De Marez, Lieven  |u imec-MICT-Ghent University, Miriam Makebaplein 1, 9000 Ghent, Belgium. E-mail: lieven.demarez@ugent.be 
773 0 |t ISPIM Innovation Symposium  |g (Jun 2017), p. 1-7 
786 0 |d ProQuest  |t Engineering Database 
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