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Does building traffic affect circulation, OPAC searching, or reference desk activity?

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Pubblicato in:Library Computing vol. 18, no. 4 (1999), p. 327-333
Autore principale: Banks, Julie
Pubblicazione:
Emerald Group Publishing Limited
Soggetti:
United States > US
Libraries
Internet
Effects
Statistical analysis
Studies
Management decisions
Library management
User services
Academic libraries
Reserve collections
Interlibrary loans
Librarians
Reference services
Distance Education
Educational Technology
Literature Reviews
Library Services
Computers
Online Catalogs
Library Administration
Reading Assignments
Numbers
Library Facilities
Nontraditional Education
Library Personnel
Information Services
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Abstract:Library literature suggests that the Internet has profoundly affected traditional academic library operations over the past several years. To validate whether this trend holds at a mid-size academic library and to verify whether building traffic can be used as a model for predicting service intensity, correlations were run on traffic and three variables - circulation, OPAC searching, and reference desk activity. The results show that there is a strong relationship between traffic and these key functions, suggesting that library traffic can be a useful tool for library management to employ in gauging the overall, in-house use of the library. This provides a mechanism for administrators to address personnel and budgetary needs as well as a means for identifying the core number of staff needed so that the library can maintain an effective level of service.
ISSN:1527-1161
0278-2634
0742-5759
Fonte:ABI/INFORM Global