University life has gone digital: influences of institutional mobile social network use during the COVID-19 emergency

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Vydáno v:Library Hi Tech vol. 42, no. 2 (2024), p. 696-710
Hlavní autor: Conrad, Colin
Další autoři: Moylan, Rachel, Diaz, Gabriel O
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Emerald Group Publishing Limited
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022 |a 0737-8831 
022 |a 2054-166X 
024 7 |a 10.1108/LHT-12-2021-0458  |2 doi 
035 |a 3058773519 
045 2 |b d20240301  |b d20240430 
084 |a 45886  |2 nlm 
100 1 |a Conrad, Colin  |u School of Information Management, Dalhousie University, Halifax, Canada 
245 1 |a University life has gone digital: influences of institutional mobile social network use during the COVID-19 emergency 
260 |b Emerald Group Publishing Limited  |c 2024 
513 |a Journal Article 
520 3 |a PurposeMany universities implemented institutional social networking apps as an alternative to in-person social experiences during the COVID-19 pandemic. Therefore, this study aims to explore previously identified factors that influenced intentions to form collective actions, also known as we-intentions, on such social networking apps and their influence on student satisfaction with the app artifact.Design/methodology/approachStudents from across a large university were invited to participate in a survey. Responses from 915 students who reported using the app were analyzed using a maximum likelihood covariance-based structural equation model. Analysis was conducted using the R programming language's psych, lavaan, and semTools packages.FindingsThe authors found that we-intentions are positively associated with recent app use and with student satisfaction with the app. Group norms were found to significantly influence the formation of we-intentions, while social identity is positively associated with both we-intentions and satisfaction.Originality/valueThe paper provides evidence that past research generalizes to the context of university mobile social networks and identifies a relationship between we-intentions and satisfaction in this context. It also provides practical insight into factors that influence we-intentions, and subsequently students' online education experience, in the context of a university's institutional mobile social network. 
653 |a Virtual communities 
653 |a Computer assisted instruction--CAI 
653 |a Social networks 
653 |a Citizen participation 
653 |a Distance learning 
653 |a Context 
653 |a Programming languages 
653 |a Students 
653 |a Colleges & universities 
653 |a COVID-19 
653 |a Satisfaction 
653 |a Artifacts 
653 |a Social identity 
653 |a Social experiences 
653 |a College students 
653 |a Structural equation modeling 
653 |a Analysis of covariance 
653 |a Group norms 
653 |a Pandemics 
653 |a Networking 
653 |a Alternative approaches 
700 1 |a Moylan, Rachel  |u School of Information Management, Dalhousie University, Halifax, Canada 
700 1 |a Diaz, Gabriel O  |u School of Information Management, Dalhousie University, Halifax, Canada 
773 0 |t Library Hi Tech  |g vol. 42, no. 2 (2024), p. 696-710 
786 0 |d ProQuest  |t ABI/INFORM Global 
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