Workplace learning potential in uncertain situations in care work

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Vydáno v:Journal of Workplace Learning vol. 37, no. 1 (2025), p. 78-92
Hlavní autor: Moeller, Britta
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Emerald Group Publishing Limited
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024 7 |a 10.1108/JWL-12-2023-0187  |2 doi 
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100 1 |a Moeller, Britta  |u Department of Culture and Learning, Aalborg Universitet, Aalborg, Denmark 
245 1 |a Workplace learning potential in uncertain situations in care work 
260 |b Emerald Group Publishing Limited  |c 2025 
513 |a Journal Article 
520 3 |a PurposeThis paper aims to examine uncertain situations with potential for learning in care work. While the dominant learning strategy in elderly care is lecture-based education, learning from and during daily care work routines is crucial and suitable. However, little is known about the potential for learning in daily work in elderly care.Design/methodology/approachThis paper is based on a doctoral study conducted in Danish nursing homes. Shadowing care workers led to the construction of care work vignettes, which were analyzed and validated in analytic dialogues with field practitioners. Here, a selected vignette forms the empirical base for analyzing uncertainty through the lens of Dewey’s philosophy of learning.FindingsThe results suggest labeling uncertain situations as noisy, as they are sensorily felt, prompting doubt and perplexity and, hence, reflection and learning. Noisy situations cause breakdowns in action experienced as a tension that triggers reflection, often with colleagues, alongside work. A critical discussion draws attention to silent situations that proceed undisturbedly, according to routine, and, hence, often without reflection. To handle uncertainty, either noisy or silent, care workers must be considered as learning actors. Space and time for reflection are mandatory.Originality/valueBy focusing on uncertainty in care work, this study contributes to the understanding of workplace learning potential by clarifying the characteristics of situations useful for systematic exploration and collaborative learning from specific instances in work. 
653 |a Workers 
653 |a Elder care 
653 |a Nursing homes 
653 |a Vocational education 
653 |a Older people 
653 |a Professions 
653 |a Collaborative learning 
653 |a Noise 
653 |a Uncertainty 
653 |a Learning potential 
653 |a Learning 
653 |a Cooperative learning 
653 |a Work 
653 |a Workplace learning 
653 |a Workplaces 
653 |a Learning strategies 
653 |a Education work relationship 
653 |a Vignettes 
653 |a Learning Activities 
653 |a Feedback (Response) 
653 |a Activity Units 
653 |a Predominantly White Institutions 
653 |a Residential Institutions 
653 |a Incidental Learning 
653 |a Active Learning 
653 |a Municipalities 
653 |a Learning Theories 
653 |a Discovery Processes 
653 |a Inquiry 
653 |a Older Adults 
653 |a Informal Education 
653 |a Career and Technical Education 
773 0 |t Journal of Workplace Learning  |g vol. 37, no. 1 (2025), p. 78-92 
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