The impact of doctor-patient communication on patient satisfaction in outpatient settings: implications for medical training and practice
Furkejuvvon:
| Publikašuvnnas: | BMC Medical Education vol. 25 (2025), p. 1 |
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| Váldodahkki: | |
| Eará dahkkit: | , , , , |
| Almmustuhtton: |
Springer Nature B.V.
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| Fáttát: | |
| Liŋkkat: | Citation/Abstract Full Text Full Text - PDF |
| Fáddágilkorat: |
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MARC
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| 022 | |a 1472-6920 | ||
| 024 | 7 | |a 10.1186/s12909-025-07433-y |2 doi | |
| 035 | |a 3216559260 | ||
| 045 | 2 | |b d20250101 |b d20251231 | |
| 084 | |a 58506 |2 nlm | ||
| 100 | 1 | |a Chen, Xinyi | |
| 245 | 1 | |a The impact of doctor-patient communication on patient satisfaction in outpatient settings: implications for medical training and practice | |
| 260 | |b Springer Nature B.V. |c 2025 | ||
| 513 | |a Journal Article | ||
| 520 | 3 | |a Poor doctor-patient communication significantly contributes to patient dissatisfaction. This study investigates the impact of doctor-patient communication quality on patient satisfaction to guide medical education, clinical training, and hospital management improvements. Using validated questionnaires, we found a significant positive correlation between overall communication quality and patient satisfaction (r = 0.539, p < 0.001). Specifically, dimensions of medical information communication (r = 0.530, p < 0.001) and communication skills (r = 0.417, p < 0.001) were significantly correlated with patient satisfaction, whereas cognitive and emotional communication dimensions were not significantly correlated. Regression analysis further demonstrated communication satisfaction as a reliable predictor of patient satisfaction (R² = 0.287, p < 0.001). We recommend enhancing healthcare providers’ communication skills and detailed medical information disclosure through targeted training programs. Emphasizing patient-centered communication strategies can substantially improve patient satisfaction and reduce doctor-patient disputes. | |
| 653 | |a Medical education | ||
| 653 | |a Regression analysis | ||
| 653 | |a Health care policy | ||
| 653 | |a Questionnaires | ||
| 653 | |a Physician patient relationships | ||
| 653 | |a Attitude surveys | ||
| 653 | |a Likert scale | ||
| 653 | |a Patient satisfaction | ||
| 653 | |a Validity | ||
| 653 | |a Quality of service | ||
| 653 | |a Correlation analysis | ||
| 653 | |a Information communication | ||
| 653 | |a Outpatient care facilities | ||
| 653 | |a Communication | ||
| 653 | |a Multivariate Analysis | ||
| 653 | |a Interaction Process Analysis | ||
| 653 | |a Factor Analysis | ||
| 653 | |a Educational Methods | ||
| 653 | |a Likert Scales | ||
| 653 | |a Communication Skills | ||
| 653 | |a Urban Demography | ||
| 653 | |a Predictor Variables | ||
| 653 | |a Empathy | ||
| 653 | |a Urban Population | ||
| 653 | |a Correlation | ||
| 653 | |a Physician Patient Relationship | ||
| 653 | |a Medical Services | ||
| 653 | |a Expectation | ||
| 653 | |a Evidence Based Practice | ||
| 653 | |a Music Facilities | ||
| 653 | |a Statistical Analysis | ||
| 653 | |a Interpersonal Communication | ||
| 653 | |a Regression (Statistics) | ||
| 653 | |a Educational Strategies | ||
| 700 | 1 | |a Liu, Chang | |
| 700 | 1 | |a Yan, Pengpeng | |
| 700 | 1 | |a Wang, Hanle | |
| 700 | 1 | |a Xu, Jingjie | |
| 700 | 1 | |a Yao, Ke | |
| 773 | 0 | |t BMC Medical Education |g vol. 25 (2025), p. 1 | |
| 786 | 0 | |d ProQuest |t Healthcare Administration Database | |
| 856 | 4 | 1 | |3 Citation/Abstract |u https://www.proquest.com/docview/3216559260/abstract/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch |
| 856 | 4 | 0 | |3 Full Text |u https://www.proquest.com/docview/3216559260/fulltext/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch |
| 856 | 4 | 0 | |3 Full Text - PDF |u https://www.proquest.com/docview/3216559260/fulltextPDF/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch |