Digital capabilities of SMEs: driving the Industry 4.0 revolution and measuring its innovative effects

שמור ב:
מידע ביבליוגרפי
הוצא לאור ב:Academia vol. 38, no. 1 (2025), p. 74-106
מחבר ראשי: Castillo-Vergara, Mauricio
מחברים אחרים: Duarte Valdivia, Diego, Muñoz-Cisterna, Víctor, Álvarez-Marín, Alejandro, Geldes, Cristian, Ortiz-Henriquez, Rodrigo Esteban
יצא לאור:
Emerald Group Publishing Limited
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גישה מקוונת:Citation/Abstract
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024 7 |a 10.1108/ARLA-08-2023-0137  |2 doi 
035 |a 3232737527 
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100 1 |a Castillo-Vergara, Mauricio 
245 1 |a Digital capabilities of SMEs: driving the Industry 4.0 revolution and measuring its innovative effects 
260 |b Emerald Group Publishing Limited  |c 2025 
513 |a Journal Article 
520 3 |a PurposeThis study developed a theoretical model to test the relationship between digital capability and Industry 4.0 (I4.0) and its effect on innovation performance in small and medium-sized enterprises (SMEs).Design/methodology/approachThe proposed theoretical model was evaluated using partial least-squares structural equation modeling and fuzzy-set qualitative comparative analysis. The data were obtained from a sample of 536 SMEs in Chile.FindingsThe proposed model presented two dimensions of digital capability: management and information and communication technologies (ICTs). Management models composed of enterprise resource planning and customer relationship management systems are essential for optimizing organizational management. Meanwhile, ICTs facilitate the smooth flow of information within an organization, leading to improved efficiency in production processes. I4.0 is encouraged by exposing SMEs to base technologies such as data analytics. These results confirm that I4.0 influences innovation performance.Practical implicationsSME managers should encourage the development of digital capabilities to transition toward I4.0, as this can make SMEs more competitive and innovative in changing and dynamic scenarios.Social implicationsI4.0 adoption and the development of digital capabilities can directly affect employment and national economic growth.Originality/valueMost studies focus on the organizational factors affecting SMEs’ I4.0 adoption. They do not, however, address the role played by current digital capability in I4.0 technology adoption and its effect on firms’ innovation performance. 
651 4 |a Chile 
653 |a Innovations 
653 |a Technology adoption 
653 |a Organizational factors 
653 |a Comparative analysis 
653 |a Economic growth 
653 |a Communications technology 
653 |a Productivity 
653 |a Business models 
653 |a Information technology 
653 |a Employment 
653 |a Structural equation modeling 
653 |a Customer relationship management 
653 |a Enterprise resource planning 
653 |a Small & medium sized enterprises-SME 
653 |a Industry 4.0 
653 |a Economic factors 
653 |a Management 
653 |a Planners 
653 |a Adoption of innovations 
653 |a Organizational effectiveness 
653 |a Economic development 
653 |a Economic Progress 
653 |a Structural Equation Models 
653 |a Least Squares Statistics 
653 |a Adoption 
653 |a Influence of Technology 
653 |a Job Development 
653 |a Opportunities 
653 |a Innovation 
653 |a Communication Skills 
653 |a Manufacturing 
700 1 |a Duarte Valdivia, Diego 
700 1 |a Muñoz-Cisterna, Víctor 
700 1 |a Álvarez-Marín, Alejandro 
700 1 |a Geldes, Cristian 
700 1 |a Ortiz-Henriquez, Rodrigo Esteban 
773 0 |t Academia  |g vol. 38, no. 1 (2025), p. 74-106 
786 0 |d ProQuest  |t ABI/INFORM Global 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/3232737527/abstract/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text  |u https://www.proquest.com/docview/3232737527/fulltext/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/3232737527/fulltextPDF/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch